What is personal data?
Any information relating to an identified or identifiable natural person; is deemed to be an “identifiable natural person”, a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier , or to one or more specific elements specific to its physical, physiological, genetic, psychic, economic, cultural or social identity.
Data processing officer
Data processing officer: Fabien Herelle – dpo@neosigna.com
Integrated chat
If you use the chat integrated into our site, provided by the company Intercom, your IP address will be recorded anonymously. Additional information (Name, First name, Email) may be requested from you in order to contact you again and/or as part of the request you make to us.
This data is used by Neosigna, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.
Contact forms
The data you send us directly (Name, First Name, Company, Email) are used for the purpose of contacting you and/or as part of the request you make to us.
This data is used by Neosigna, responsible for data processing, and will never be transferred to a third party or used for purposes other than those detailed above.
Cookies
Beyond the cookies necessary for the operation of the site, we use Google Analytics to generate statistics anonymously (by recording anonymous IP addresses), such as the bounce rate, the duration of sessions and others for optimization purposes. .
This data allows us to better know the people who visit its site and web pages, the frequency of their visits and the parts of the site that interest them the most. After accepting cookies, the data is automatically collected and does not require any intervention on your part.
Duration of retention of your data
Neosigna undertakes not to keep the data collected for commercial purposes beyond 36 months unless you request that your data be deleted.
The rights you have over your data
You have the right to access, query, modify and delete information concerning you.
If you have completed the contact form on the site, you can request to receive a file containing all the personal data we have about you, including that which you have provided to us. This does not take into account data stored for administrative, legal or security reasons.
You can contact us either by mail at the following address: 25, rue Roborel de Climens 33000 Bordeaux, France or by email at contact@neosigna.com.
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